At Zevaara, your privacy and trust are important to us. We are committed to protecting your personal information and providing you with a safe, secure, and seamless shopping experience. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
1. Information We Collect
To provide you with our products and services, we may collect the following information:
- Full name
- Mobile number and contact details
- Email address
- Billing and shipping address
- PIN code and location details required for delivery
- Order and transaction details
- Payment-related information processed through secure payment gateways
- Account information, if you create an account with us
- Product preferences and shopping-related information
- Device, browser, IP address, and website usage information
- Information you provide through customer support, reviews, surveys, or feedback
- Any other information you voluntarily provide to us
We only collect information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
We may use your personal information to:
- Process, confirm, and deliver your orders
- Process payments and refunds
- Communicate with you regarding your orders
- Provide customer support and resolve queries
- Improve our products, website, and shopping experience
- Personalize your experience on our website
- Maintain internal records and business operations
- Understand customer preferences and shopping trends
- Send promotional offers, product updates, and marketing communications where you have provided consent
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal and regulatory requirements
We may contact you through email, SMS, phone calls, WhatsApp, or other permitted communication methods regarding your orders, account, or promotional communications you have opted into.
3. Payment Information
Zevaara does not unnecessarily store your complete payment card, banking, or other sensitive payment credentials on our own systems.
Payments may be processed through secure third-party payment gateways. Your payment information is handled according to the privacy and security practices of the respective payment service provider.
4. Data Security
We take reasonable technical, physical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include:
- Secure website connections
- Encrypted payment processing
- Secure hosting and server systems
- Restricted access to personal information
- Appropriate internal security procedures
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
5. Cookies and Similar Technologies
Zevaara may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Understand how visitors use our website
- Improve website functionality and performance
- Analyze website traffic
- Provide relevant product recommendations
- Improve our marketing and advertising activities
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features or functionality of our website.
6. Sharing of Information
Zevaara does not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers who help us operate our business, including:
- Payment gateway and payment service providers
- Shipping and delivery partners
- Website hosting and technology service providers
- Customer support and communication service providers
- Marketing or analytics service providers, where applicable
These parties receive only the information reasonably required to provide their services.
We may also disclose information where required by law, legal proceedings, government authorities, or to protect the rights, safety, and security of Zevaara, our customers, or others.
7. Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms.
If you access these external websites, their privacy practices will apply. Zevaara is not responsible for the privacy policies, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
8. Your Choices and Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal requirements
- Withdraw consent for promotional communications
- Request deactivation of your account
- Raise questions or concerns regarding how your personal information is handled
You can unsubscribe from promotional emails or messages at any time by using the unsubscribe option provided or by contacting us directly.
9. Retention of Information
We retain your personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
When information is no longer required, we may securely delete or anonymize it, subject to applicable law.
10. Children’s Privacy
Zevaara’s website and services are not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps.
11. Changes to This Privacy Policy
Zevaara may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.
Any updated Privacy Policy will be published on this page. We encourage you to review this page periodically for the latest information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, you can contact us at:
Zevaara
Email: zevaara.in@gmail.com
Website: zevaara.in
13. Effective Date
This Privacy Policy is effective from 11/10/2026.
