At Zevaara, we strive to provide a smooth and hassle-free shopping experience. Please read our cancellation policy before placing your order.
1. Order Cancellation
Customers can request to cancel their order before it has been processed or dispatched. Once an order has been shipped, cancellation may not be possible.
2. How to Cancel an Order
To request a cancellation, please contact our customer support team as soon as possible with your order number and relevant details. Cancellation requests will be reviewed based on the order status.
3. Refund for Cancelled Orders
If a prepaid order is successfully cancelled, the eligible refund will be processed to the original payment method. The time taken for the refund to reflect may vary depending on the bank or payment provider.
4. Orders Already Dispatched
Orders that have already been dispatched cannot generally be cancelled through our standard cancellation process. Any return or refund request will be handled according to Zevaara’s Return & Refund Policy and applicable consumer protection laws.
5. Cancellation by Zevaara
Zevaara reserves the right to cancel an order due to product unavailability, pricing errors, payment issues, or suspected fraudulent activity. In such cases, any applicable refund for a prepaid order will be processed accordingly.
For cancellation-related queries, please contact our customer support team through the contact details available on our website.
Thank you for shopping with Zevaara!
